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# DoneDL Process
We have a solid process that ensures and assure delivering a proper value for our customers.
**Phase One - Setup and Configuration**
This is the initial phase for setuping the frappe/erpnext framework on the servers and configuring domains and all modules to be installed on the framework to be ready for implementation.
This includes deploying on-prem or on local data centers as Oracle/Alibaba
**Phase Two - Process Mapping**
This stage is the core phase where each top level management in each department meets a consultant to reflect on the process and swimlane diagrams for the process to be reviewed and illustrated.
**Phase Three - Implementation**
The process of applying the process mapping for the modules and configurations/customizations needed for proper operation for the whole cycle includes multiple iterations to confirm the optimum enhanced and effective process for operation.
**Phase Four - Training and Handover**
This includes multiple meetings with each department. We usually record those meetings for future references for new team members, and this includes illustrating on hand on the system with each department for them to start operating on the system.
**Phase Five - Support**
This phase includes support which is important after operation; some tuning/changes may be required for a more enhanced process or values for the business to operate in a more automated and harmonious way.
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